MARKETING STRATEGY + EXECUTION FOR SERVICE BUSINESSES
Your Marketing Has One Job:
Move the right people closer to buying.
If your socials, ads, SEO, content and website are all off doing their own little side quests, you don't have a marketing strategy.
You have a collection of expenses.
Leighdia builds joined-up marketing systems for service businesses — starting with the research that tells us who you're really selling to, what makes them buy, where they exist and what needs to happen between:
“Never heard of you.”
and
“Where do I sign?”
Then we build it.
Not sure what that is yet? Good. That's exactly where we start.
Stop buying marketing one piece at a time.
Not many agencies will tell you this:
Social media isn't a sales strategy.
Neither is PPC.
Neither is SEO.
Neither is a new website.
They're tools. And the right combination can be extraordinarily powerful.
But first you need to know:
Who are we actually trying to move?
What needs to happen before they'll buy?
And which tools give us the best chance of making that happen?
That's the bit most marketing skips. We don't.
TRUSTED BY Companies like…
We've worked with ambitious businesses across financial services, professional services, property, hospitality, technology and beyond.
There’s a reason we don't start by selling you services.
Our done-for-you research and strategy process designed to uncover the highest-value opportunities hiding inside your market, your offer and your marketing.
We go digging before we start building.
MASTER THE MARKET
Find out who you're really selling to.
What they want. What they worry about. How aware they are. Where they spend their attention. What language lands. What makes them move.
FIRST & FINAL OFFER
Work out what the market actually finds valuable — then shape the way your service is positioned, packaged and communicated around it.
Not another pointless bonus.
Not another feature nobody asked for.
An offer built around what makes the right people want to buy.
GROWTH TRIGGER
Turn everything we've uncovered into direction.
What needs saying.
Where it needs saying.
Which channels matter.
What needs building.
What needs fixing.
THE RESULT?
A marketing system built around how your market actually buys.
Not what we guessed.
Not what your competitor seems to be doing.
Not whichever service an agency fancied selling you that month.
We start with The Mother Lode.
You pay us for our brains.
Not our ability to nod.
If you ask us for social media and we don't think social media is the thing that's going to move the needle, we'll tell you.
If your offer is the problem, we'll work on the offer.
If the website is leaking good traffic, we'll fix the website before buying more traffic.
If your attribution setup is giving you absolutely bugger all useful information, we'll challenge it.
And if what you're already doing is right?
Excellent. We'll make it work harder.
Our job isn't to validate the plan you arrived with.
It's to find the right plan.
The system matters more than the channel.
Every prospect is somewhere on a journey.
ATTENTION
First, they need to notice you.
Organic social.
SEO.
PR.
Content.
Brand.
EDUCATION + DEMAND
Then they need a reason to care.
Campaigns.
Paid media.
Lead magnets.
Educational content.
Nurture.
CONVERSION
Then they need a reason to choose you.
Offer development.
Landing pages.
Websites.
Funnels.
CRO.
Sales messaging.
CUSTOMER VALUE
And once they buy, the job isn't finished.
Email.
Remarketing.
Retention.
Reactivation.
Upsell.
Downsell.
Each stage should make the next one easier.
That's the system.
Once we know what needs doing, we do the doing.
The Mother Lode doesn't end with a giant strategy document gathering digital dust in somebody's Google Drive. Once we know where the opportunities are, Leighdia can build and manage the parts of the system needed to maximise them.
That might mean:
content
organic social
paid ads
SEO
email
websites & landing pages
funnels
conversion optimisation
offer development
campaign strategy
remarketing
retention
But there's an important difference:
You don't choose from a menu.
The strategy tells us what belongs on your plate.
Marketing for businesses selling something you can't put in a box.
We work with B2B service businesses.
Because selling expertise, an experience, a process or a future outcome is different from selling a pair of trainers.
Your buyer has to understand:
what they're actually getting
why it matters
why they should trust you
why you're different
why the price makes sense
why now is better than later
That requires more than visibility.
It requires a journey.
We build it.
Found the bit of marketing you were missing?
If you're looking for someone to blindly execute the same plan you've been running for three years, we'll save you the awkward call.
You don't need to diagnose your own problem before speaking to us.
In fact, we'd rather you didn't.
Tell us:
where the business is now
where you're trying to take it
what's currently happening
and what's driving you mad
We'll start there.